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Site Notice - Shipping Policy

Shipping Policy - Ace Marcomms

Effective and Last Updated: 10 November 2014

Shipping General

  • The standard delivery method for physical products is via Australia Post Express
  • Delivery address security is the responsibility of the receiver,
  • PO Box destinations are preferred delivery points
  • The purchaser is responsible for ensuring the delivery address is specified correctly and must contact / notify us immediately after checking the order confirmation on screen and in email if any errors are submitted
  • Digital / information products and services may have limited download restrictions (number of times or date sensitive), this will be explicitly advised at product display points

Shipping Returns

  • Return shipping costs are the responsibility of the purchaser or gift receiver ( whichever is applicable)
  • Returns will only be accepted via the Returns Authority process

Shipping International

  • Taxes, tariffs and import duties are the responsibility of receiver
  • The purchaser is responsible for ensuring the delivery address is specified correctly and must contact / notify us immediately after checking the order confirmation on screen and in email if any errors are submitted

Shipping Rates

  • Normally domestic shipping is calculated at $0.00 unless specified otherwise at the checkout
  • International shipping fee will be displayed at the checkout prior to purchase being processed